I was lead to this company as a bonus offer I accepted from an affiliate offer. The affiliate stated it was giving me a free virtual assistant, and a link from them took me to 123Employee.
However, as I inquired with them they told me what I was offered was only a certain amount off a package I had to purchase. They attempted to upsell me on a higher service for VA (virtual assistant) hiring. I refused, letting them know I don't earn that amount of money.
I did, however, opted to use their service of article writing, which I noticed was only $11.00, so I entered my credit card number for THAT service ONLY! Actually, I wrote the article myself and all I wanted them to do was just "tighten" it up a bit...or so I thought. I then received an invoice (#56875) dated April 6, 2015, which was fine with me.
When the article came back though, it was worst than when I had initially sent it to them, so I returned it for correction. It came back to me again STILL with the Filipino MISUNDERSTANDING of words and terms, so I just made the adjustments myself; I made a note never to use this service again.
After that, I started receiving emails for all different types of services. In other words, they had me in what's called a "funnel" in network marketing terms. In this funnel, one is subject to receiving one offer after another sent automatically from an autoresponder.
Lo and behold, on June 3, 2015 I received another invoice, and thought it may be just a follow-up copy of the $11.00 invoice for the article writing. Much to my surprise, however, this invoice (#58397) dated June 3, 2015 was for a WHOPPING $397.00, an amount I, as a partially disabled Army veteran living off a paltry, fixed monthly VA disability check, can ill-afford.
I've made steps to obtain a refund but up to now have received nothing but emails saying they've attempted to contact me. I called AGAIN today (323-214-7713) and left a message with a woman calling herself Kim (firstname.lastname@example.org). I also cc'd the following: Davin Michaels, email@example.com, Phoebe Heather firstname.lastname@example.org, as well as the standard billing dept email address - email@example.com.
In short, going through what I have up to now with this company sends up many red flags and lets me know this is a company NOT TO BE TRUSTED.
Reviewer is in unhappy mood. This person stated that there is a room for improvement of i did not like their handling of my issue. Please immediately contact the author of this review to discuss poor customer service of 123employee virtual assistant and associated monetary loss in the amount of $397. 123employee needs to issue a full refund according to poster's claims.
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